Cookies are small text files stored on your computer or mobile device when you access websites and web applications. They allow a platform to remember your preferences, keep you securely authenticated, and ensure core features function properly.
We use both session cookies (which automatically expire once you close your browser) and persistent cookies (which remain on your device until they reach their expiration date or until you manually delete them).
We use cookies and similar local storage technologies strictly to deliver our order packing proofing service, maintain platform security, and improve performance. We do not sell your personal data or use third-party cross-site advertising trackers.
Our cookies are classified into the following functional categories:
- Strictly Necessary Cookies: Essential for platform operation, secure session authentication, CSRF protection, and keeping your packing station active;
- Functional Cookies: Remember your interface preferences, such as language selection (
vi/en), dark/light theme toggle, and audio alert volume; - Performance & Telemetry Cookies: Help us monitor application error rates, response latencies, and video upload reliability so we can continuously optimize our infrastructure.
In certain instances, trusted third-party service providers may place cookies or storage objects on your device:
- Stripe: Used securely during checkout and subscription billing to prevent payment fraud;
- Cloud Storage & CDN Endpoints: Used to cache media assets and optimize video upload throughput.
You have the right to accept or decline cookies at any time. Most modern browsers allow you to manage cookie preferences directly through their browser settings:
- Google Chrome: Settings → Privacy and security → Third-party cookies;
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection;
- Apple Safari: Preferences → Privacy → Manage Website Data.
Please note that if you choose to block or disable strictly necessary cookies, certain features of the platform (such as account login and packing station pairing) may not function as intended.
If you have questions regarding our use of cookies or privacy practices, please contact our team at [email protected].